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Have you spent a great amount of time and
energy creating a dentist office that is
inviting and stress free for your patients? Do
you want to provide luxury dental care and
pamper your clients during their entire visit?
Have you looked at your appointment creation
process? You can spend thousands of dollars
creating a luxury dentist office but if your
patients still need to call your office to
schedule an appointment, your missing a great
opportunity to provide superior customer
service.
Using the Netwave Online Scheduler can take
your dental office from ordinary to
extraordinary. Instead of requiring your
patients to call your office when scheduling an
appointment, you can provide an online patient
appointment scheduling system that is directly
accessible by patients. If someone needs to
reschedule an appointment, they can use your
online system to change their appointment. The
matter can be resolved quickly, even if your
office is closed.
No longer will your patients be required to
call during certain hours in the day or request
a call back through an answering service. This
means your office staff will be able to handle
and interact with your patients face-to-face
instead of spending hours returning phone
calls. The dentists and support staff will
always have access to the most current
appointment schedule without having to rely on
a receptionist or office manager to provide
them with updates.
The Netwave Online Scheduler will also send
appointment confirmations and reminders at
pre-established times. You will see a dramatic
drop in cancellations or missed appointments
once you start using an online scheduling
system. Patients will feel like they are in
control of their appointments and feel like you
are taking care of their needs. Online
scheduling cuts down on the back and forth time
negotiation you may experience with many of
your clients. Clients can sit down and compare
your schedule with theirs and choose the time
that fits them the best.
If you already have a website that explains
your office’s dental services and your dental
philosophy, adding the ability to schedule
appointments online with a couple of additional
clicks of the mouse may bring you new customers
as well. Using our software is secure and
confidential for your patients as well. No
information on appointment details is viewable
by anyone expect the patient and your
staff.
Building a client focused and successful
dental office is a time consuming task. You
need to pay attention to every detail of your
business and customer service should always be
on the top of that list. You will find that the
Netwave Online Appointment Scheduler helps
improve your office’s productivity and provides
a level of customer service very few dentists
are currently offering. Open your free 30 day
trial account and see just how much time your
staff will save and just how much happier your
patients will be.
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